prMac serves to enhance the visibility of press releases in the Mac world, offering Mac-centric news media distribution services as well as top-notch RSS feeds. © 2012 prMac http://prmac.com/ en-us http://prmac.com/release-id-2651.htm http://prmac.com/release-id-2651.htm Wed, 20 Aug 2008 12:13:00 CST MacsDesign Studio LLC, developers of the leading cross-platform help desk software solution, Web Help Desk, today announced the availability of Version 9, a major update to its flagship service management solution. Web Help Desk Software Version 9 adds rules-based voting and approval process for change requests, an extensible plug-in architecture for popular 3rd party asset management tools, and an AJAX enhanced user interface.