Tag: Web Help Desk - Latest Releases


Help Desk Software Announces Integration With Microsoft SCCM and SMS

Sep 15, 2009 - Web Help Desk releases seamless out-of-the-box integration with Microsoft SCCM and SMS, providing IT professionals with up-to-date hardware and software asset details within the web-based help desk software. No table mapping configuration or SQL scripts required. In classic Web Help Desk style, simply choose your synchronization schedule, point to the SCCM/SMS deployment and select which SCCM/SMS data to be made visible, then carry on with your now enhanced service management operations.


Web Help Desk Announces Affordable SaaS and On-Premise Lite Editions

Apr 28, 2009 - Web Help Desk has announced an affordable Lite Edition for small to medium businesses, K-12 schools, collegiate departments and governmental agencies. This new Lite Edition is available as both a hosted SaaS application or for on site installation. Web Help Desk Lite Edition offers a strong feature set, simple implementation, ease of use, email integration, flexibility, scalability, and an unparalleled user interface.


Web Help Desk Announces Affordable SaaS and On-Premise Lite Editions

Apr 20, 2009 - Web Help Desk today announced an affordable Lite Edition for small to medium businesses, K-12 schools, collegiate departments and governmental agencies. This new Lite Edition is available as both a hosted SaaS application or for on site installation. Web Help Desk Lite Edition offers a strong feature set, simple implementation, ease of use, email integration, flexibility, scalability, and an unparalleled user interface.


Free Help Desk Software Announced by Web Help Desk

Dec 20, 2008 - Web Help Desk, a leading cross-platform help desk software solution, has announced a Free Edition for small business, K-12 institutions, and small government organizations. The Free Edition has no trial period or expiration date, is completely free from ads, and includes one full year of help desk software upgrades.


Free Help Desk Software Announced by Web Help Desk

Dec 09, 2008 - Web Help Desk, a leading cross-platform help desk software solution, announced a Free Edition for small business, K-12 institutions, and small government organizations. The Free Edition has no trial period or expiration date, is completely free from ads, and includes one full year of help desk software upgrades.


Help Desk Software Integrates With Client Management Solution

Nov 21, 2008 - Web Help Desk, a Mac OS X web-based help desk software solution, has announced integration with LANrev Client Manager, a leading cross-platform client and patch management software suite. Imported LANrev asset discovery data and instant access to LANrev client management tools from within Web Help Desk promotes immediate and quantifiable technician efficiencies.


Help Desk Software Integrates With Client Management Solution

Nov 10, 2008 - Web Help Desk, a Mac OS X web-based help desk software solution, announced integration with LANrev Client Manager, a leading cross-platform client and patch management software suite. Imported LANrev asset discovery data and instant access to LANrev client management tools from within Web Help Desk promotes immediate and quantifiable technician efficiencies.